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Cancel your subscription

Last updated 2 min readApplies to: Owners and admins only

Settings → Billing → Cancel subscription. Owners and admins only.

Open Billing in Wallflower

On this page
  1. Before you start
  2. 1. Open Settings, then Billing
  3. 2. Click “Cancel subscription”
  4. 3. Verify your identity (if asked)
  5. 4. Click “Yes, cancel”
  6. Related articles

Before you start

  • Only owners and admins can cancel.
  • Wallflower may ask you to verify your identity first.

  1. Open Settings, then Billing #

    In Wallflower, go to Settings, then Billing.

  2. Click “Cancel subscription” #

    On the Plan card, click “Cancel subscription”.

  3. Verify your identity (if asked) #

    You may be asked to verify your identity before you can continue.

  4. Click “Yes, cancel” #

    Confirm with “Yes, cancel”.

Good to knowYour plan stays active until the end of the current billing period.
Good to knowAfter that, your account becomes read-only, and your content is permanently deleted 90 days later. The cancel window shows both dates before you confirm.
Good to knowWant a copy of your content first? Click “Export your content & data” in the cancel window, and we'll email you a download link when it's ready.
Good to knowCancelling your plan also cancels any Additional Email Subscribers.

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