Update your payment method

2 min readApplies to: Owners and admins · web app

Card details are handled by Stripe.

New card, or an old one expiring? Update it in a minute. Your card details are handled by Stripe, our payment provider.

Open Billing in Wallflower

1. Open Billing #

   Go to Settings, then Billing, and find Payment method. It shows the card ending you have on file and when it expires.

   

2. Update your card #

   Click Update payment method, or Add payment method if there's no card on file. Stripe opens in a secure page. Enter your new card and save it.

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   TipIn a trial? You can also click Update card on the trial banner.

3. Check it went through #

   Back in Wallflower, you'll see one of these:

   • "Your payment method has been updated." You're all set.
   • "The new card was declined." Try another card.
   • Your bank wants to confirm it. Click Open invoice to confirm payment, confirm with your bank, then click Refresh payment status.
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   NoteIf a payment failed and your account went read-only, updating your card retries the payment and restores access.

4. Get your invoices #

   Under Invoice history, click Download next to any invoice.